HY-CARE
HY-CARE
HYTORC’s HY-CARE is a comprehensive warranty program that is upgradeable with every purchase of HYTORC bolting tools. Through this program, we at ABS aim to deliver the best ROI and hassle-free experience for our customers.
Through this program, we are committed to reducing your tool downtime by ensuring the health and maintenance of the tool. To ensure tool longevity, the program offers scheduled maintenance and calibration services.
With our 24/7/365 live support, mobile servicing van, and other resources at your disposal, we are ready to serve you right at your doorstep.
| Features | Plans | ||
|---|---|---|---|
| HY-CARE | HY-CARE Plus | HY-CARE Premium | |
| Warranty | 12 Month warranty on Electric, Hydraulic and Pneumatic torque wrenches | 2 or 3 years warranty options for Hydraulic Tools | 4 year warranty on Hydraulic Tools |
| 3 Month warranty on all out of warranty service work | 3 Year Hydraulic Tool housing warranty | 5 year Hydraulic Tool housing warranty | |
| 3 Month warranty on all out of warranty service work | 6 Month warranty on all out of warranty service work | ||
| Plan | Included with every HYTORC Purchase | Includes HY-CARE Basic Features | Includes HY-CARE Plus Features |
| Schedule annual or semi-annual services | NA | Preventive Maintenance and Annual Calibrations | Preventive Maintenance and Annual Calibrations |
| Discounted mobile servicing | NA | Applicable | Applicable |
| Aggressive buy back option | NA | NA | Applicable |
| No cost annual tool inspection | Freight charges applicable | Freight charges included | Freight charges included |
| Supervision and Training for first time customers | Free half day supervision and training | Free half day supervision and training | Free half day supervision and training |
| Safety Training | Free semi-annual user safety training at our site | Free semi-annual user safety training at our site | Free semi-annual user safety training at our site |
| Bolting Optimization Consultation | Free consultation that improves job safety, quality, schedule for first time customers | Free consultation that improves job safety, quality, schedule for first time customers | Free consultation that improves job safety, quality, schedule for first time customers |
| Product Demonstration during tool commissioning | Free | Free | Free |
| Admission to OSHA/ASME bolting courses | Discounted | Discounted | Discounted |
| 100% Factory certified parts and trained technicians | Applicable | Applicable | Applicable |
| Discounted upgrades during the lifetime of the tool | Applicable | Applicable | Applicable |
FAQs
Can existing HYTORC Bolting Tools be covered under the HY-CARE Premium or Plus plan?
Yes, your old HYTORC Hydraulic Torque Wrenches can be covered under HY-CARE Plus or Premium extended warranty program after conducting a Tool Audit to assess the current health of the tool.*
What do I get on purchasing an HYTORC tool?
Every HYTORC tool comes with a HY-CARE basic plan which includes 1-year warranty on your HYTORC tool, and 3 months warranty on all service works. Other features are mentioned in the table above.
Why should I upgrade to HY-CARE PLUS or PREMIUM?
Upgrading to the HY-CARE PLUS or PREMIUM takes care of your tool’s health for an extended period which leads to low recurring maintenance costs. Apart from the included HY-CARE features, PLUS and PREMIUM package additional cost-effective solutions like scheduled (annual and semi-annual) calibration rates, preventive maintenance, discounted mobile servicing costs, attractive buy back options and many more based on your selected upgrade.
How does this benefit me?
- Reduces maintenance costs for up to 3 years
- Scheduled calibration and preventive maintenance
- Improves tool longevity
- Access to our 24/7/365 support
- Lower tool down-time with mobile servicing
- Faster repair turnarounds with discounted rates on mobile service and loaner tools*
- Maximum trade-in value
*Get in touch with your nearest ABS Representative to learn more about the benefits of the program.
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